Support
I read every email. Questions, bug reports, feature ideas or refund requests — you'll get an answer from the person who builds the apps.
For refunds: purchases are handled by Polar, the merchant of record on your invoice. You can reply to your purchase email or write to me directly — see the refund policy for the details.
I bought it — where is my licence key?
Polar shows it on the page immediately after checkout, and sends it again in the order confirmation email — from Polar, not from me, so look there if your inbox has sorted it away. That same email links back to your order, where the key stays available for as long as you have it. Paste it into the app's Settings under Licence. If none of that turns it up, write to me with the email address you paid with and I will find it.
I have a new Mac
One licence activates on three Macs, and that limit is per device rather than per install — so reinstalling on a Mac you already activated costs you nothing. If you have run out because a Mac is gone, open your order from the Polar confirmation email: the customer portal lists your activations by the name of the Mac each one came from, and removing one frees it for the new machine straight away. Write to me if the portal will not let you and I will clear it from my side.